Steven joined Tzu Chi in 2002 as a volunteer and has built a network of providers and volunteers to serve underserved populations through weekly and monthly free clinic outreaches in Fresno and Central California. In 2009, he transitioned to a staff role, where he built and expanded a fleet of Medical, Dental, and Vision Mobiles from 4 to 12, executing mobile clinic operations that reach underserved populations, homeless populations, and migrant farmworkers. He implemented a Standard Operation Procedure (SOP) guideline for Tzu Chi’s medical outreach nationwide as well as a basic in-house Electronic Medical Record system to organize patient information.

Aside from single service free clinics, he has helped to organize large scale outreaches spanning 2 to 4 days in Los Angeles, Fresno, and the Bay Area to provide medical, dental, vision, and alternative medicine services to 1,000 to 1,200 patients each day. Steven has developed Tzu Chi to have the ability to host outreaches that can include 50 to 100 dental chairs and offer resources from a variety of community agencies and partners for follow-up care. He encourages everyone to build a “Healthy Community” in their medical mission by leveraging partnerships between local community partners and volunteers. In 2013, he started “Healthy Fresno”, collaborating with local community partners, health centers, and volunteers for a two-day event led by Tzu Chi and funded by the community. A few other chapters have also implemented this concept in the United States.